Terms & Policies

Payments and Payment Processing

At RackYourBoard.com you can choose multiple options for processing your purchase(s) including Paypal, or the credit card Merchant of your choice.

Rest assured all payments are secure and encrypted with the latest SSL https:// technology.

This privacy policy applies to the use of RackYourBoard.com. We highly value your privacy and make this policy easily available throughout our site to assist you in understanding the handling of information in the course of using this site.

Return Policy

We stand behind everything we sell. Period! If you are not completely satisfied, we will gladly refund your full purchase price. However, we cannot refund the shipping cost, and you are responsible for the return shipping cost.

Log Files and Cookies

This website utilizes industry standard analytic packages which gathers limited information on visitors to our website automatically, and stores this anonymous information in server log files. This information may include IP addresses, browser type, basic IP information, referring pages, operating system used and date/time stamps. This information does not identify individual users; it is used only for site administration, as well as for analysis of website usage and trends.

Additionally, cookies may be used to provide easier and faster access to website features such as logins and/or repeat visits. Cookies are very small text files that are stored on personal computers for reference purposes. We do not link the information we store in cookies to any personally identifiable information you have submitted while on our site.

We use both session ID cookies and persistent cookies. A session cookie expires when your browser is closed, and a persistent cookie may stay on your hard drive for an extended period. Session cookies make it easier for you to navigate our site; persistent cookies can perform such activities as storing your password for forums or blogs so you do not have to sign in every time you visit those areas, and/or may be used to enable us to track and target the interests of our users so as to enhance the overall experience of using our site. We have no access to or administration abilities over any cookies that are used by any advertisers on our site.

Links to Other Websites

This website may contain links to other sites that are not controlled in any way by us. Please be aware of this when you click on any such links; we are not responsible for the privacy practices and/or policies of any website other than our own. Consequently, we strongly suggest that you review the privacy policy of every website you visit, whether or not they are linked to by our own site. Registration and Use of Personal Information Registration is not required in order to use or access this website.

However, this site may make forums, blogs, message boards or similar available to its users. You may be required to register for these features, particularly if you wish to leave comments or provide articles. If you do register, and in the process provide us with personally identifiable information, rest assured that any such information you provide will not be shared with any third-party organization except with your express consent.

Please note that if you post comments or articles to any forum, blog or message board on this site, any personally identifiable information you provide in those comments or articles may be read, collated and used by anyone viewing them. As such, we are not responsible for personally identifiable information you may choose to make available through these channels.

We also provide visitors to our website the opportunity to opt-in to receive communications from us. In this case, we ask the visitor for his or her email address and [delete as applicable] name. These communications may include  our regular newsletter, product promotions and any other information that we feel may be pertinent to the visitor. You may opt out of receiving any, or all, of these communications  by emailing us at unsubscribe@rackyourboard.com or by clicking on the ‘unsubscribe’ link in any email we send to you, by replying to any email we send you and entering the word UNSUBSCRIBE in the subject line.

Again, if you provide us with your email address and/or name for the purposes of receiving communications from us, this information will not be shared with any third-party organization except with your express consent.

Security

We follow accepted industry standards to protect any personal information you have provided to us. However, please be aware that no method of electronic storage can ever be 100% secure. Therefore – as is the case with any organization - we are not in a position to guarantee the absolute security of your information. You may submit any questions you may have about our security procedures by emailing us at info@rackyourboard.com

Links to Other Websites

This website may contain links to other sites that are not controlled in any way by us. Please be aware of this when you click on any such links; we are not responsible for the privacy practices and/or policies of any website other than our own. Consequently, we strongly suggest that you review the privacy policy of every website you visit, whether or not they are linked to by our own site.

Legal Disclaimer

We reserve the right to disclose any personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order or legal process served on our website.

Contact Details

If you have any questions or concerns regarding this privacy policy, or you wish to contact us via the following email address: info@rackyourboard.com

This privacy policy was last updated on Oct 1st, 2012.

International Shipping Powered by Bongo International Checkout

We have partnered with Bongo International to service our international customers.

Once you have created your shopping Cart, choose the "Outside The U.S.?" button. You will be automatically transferred to Bongo's Secure International Checkout page where you will be provided with international shipping costs as well as duties and taxes for your shipment.

Upon completion of your order, Bongo will charge your credit card for the entire purchase. We will ship the goods to Bongo's Global Distribution Facility where Bongo will process the order and transport the goods to your international address. There are no additional fees or registration processes with this service.